Sinerji Sales Channels Management software can be applied in either a central or distributed structure. The solution is multifunctional and can be customized according to specific customer needs.

Dealers for CRM (Customer Relations Management)

Dealers can form their customer and potential customer databases, launch sales promotion campaigns with SMS and e-mail, and properly analyse and evaluate the sales opportunities notified from headquarters.

Bidirectional information flow takes place over the internet between the main office and the service points.

Dealer Sales Management
Its core function is the collection of end-user information in the main office. It helps dealers to undertake relationsip development activities and promotion announcements, and to properly evaluate the sales opportunities. Dealers have direct access to relevant information, like price lists and product specifications so they can order online. Corporate customer database is also formed. The essential infrastructure for the dealers and main office to properly communicate between each other is established. 

Dealer Relationship Management
Dealer Relationship Development Activities; the following publicity activities can be organized and carried out centrally or by your dealers by communicating with their customer portfolio.

Celebrations and Reminders;

• Congratulatory messages for your customers’ birthdays, wedding anniversaries and their children’s birthdays

• Dealer-specific automatic notifications reminding them that the due date for the product sale has expired.

• Foundation day celebrations for your corporate clients

Sales Promotions;

• Loyalty Card applications

• Tracking the customers’ periodic purchasing habits and sending the necessary reminders
• Distributing gifts and free samples
• Forwarding the sales opportunities to the relevant dealer and monitoring the consequences
• Providing central support to big accounts
• Promotion Announcements

Gathering Opponent Information;

• Conducting surveys regarding the opponent sales and promotion activities.

Dealer Relations;

• Problematic product notifications and returns from the dealers

• Problematic delivery notifications from the dealers

• Sales contests among the dealers and their staff

Survey Management
Constant information retrieval from the market by conducting surveys among the dealers.

TEPUM Sigma

Phone: 90-212315 05 15 . e-mail: info@sigma.net.tr