Operational Risk Management with

Fidelity

With the Fidelity Risk Management module, you can initiate preventive and improvement activities and form risk and loss database under the supervision of Basel II Standards.

Creating  Risk Categories

With Fidelity Operational Risk Management software you can determine your risk categories based on business processes, persons, systems and external factors.

Business Issues
With Fidelity Operational Risk Management, you can define your critical business transactions on the basis of business processes.

Cause (Weak Point – Risk Factor) Categories

Fidelity Operational Risk Management helps the clarification of factors that present loss risks.

Event (Threat) Category and Subcategories

With Fidelity Operational Risk Management software, you can flexibly define the following risks and develop them over time.

Human Risk: Loss risk caused by the intentional or unintentional acts of an employee – for example, employee’s fault or intentional damage) This risk classification covers organizational problems and losses regarding the company.

• Human Resources Problems (employment / placement, etc.)

• Physical Damage (physical wound, health, security, environment, etc.)

• Personal Damage – Business Damage (insult / slander  / discrimination / harassment, etc.)

• İllegal Actions (unlawful and immoral acts, etc,)

Process Risk: Risks related to the implementation and maintenance of  products and services.  

• Business Process (insufficient / problematic account conformity, etc.)

• Business Risks (Merger risk, new product risk, etc.)

• Fault and Negligence (insufficient / problematic security, insufficient / problematic quality control, etc.)

• Specific Responsibilities (social rights, employers, directors and managers, etc.)

Relations with External Parties: Potential damage and loss which could arise during the organization’s interactions with its customers, third parties, shareholders and auditors.

• Legal / Contract related (security law violations, legal responsibilities, etc.)

• Negligence (strong negligence, general negligence, etc. )

• Risks related to sales

• Risks related to product

• Specific Negligence (unable to pay the required fees or produce reports, etc.)

Technology: Insufficient technology utilization or loss risks that can be caused by software piracy, theft or other problems.

• Potential problems due to inadequate technology

• General technology problems (operational errors – technology related, unauthorized technology usage, etc.)

• Hardware (hardware breakdown, insufficient / obsolete hardware, etc.)

• Security (hacking, weak firewall, external flaws, etc.)

• Software (computer virus, programming fault, etc.)

• Systems (system errors, system maintenance, backup, system interruption, etc.)

• Telecommunication (data lines, telephone, fax, etc.)

External Factors: Company’s physical assets can suffer loss or damage. This category includes the risks that can be caused by the improper and illegal acts of the third parties.

• Disasters (natural calamities, artificial disasters, etc.)

• Illegal situations (corruptions, money laundering, etc.)

• Legal disputes / regulation conflicts

Result (Effect) Categories

With Fidelity Operational Risk Management Software losses can be monitored and appraised.

Operational Risk Database

With Fidelity Operational Risk Management Software you can analyze your losses in time by creating your operational risk database. Accumulated data can be analyzed according to the loss level and frequency of repetition. Due to software’s parametric structure, harmony with company’s own activity lines and risk categories is achieved.

Corrective and Preventive Activities

With Fidelity Operational Risk Management Software you can monitor your internal audit results, create risk management procedure and control lists based on your business processes.

Abnormal Situation Management

With Fidelity Operational Risk Management Software’s advanced and flexible escalation and notification functions, in the case of a risk realization, an on-time intervention is realized and damage level is minimized.

Reporting in accordance with the Basel II Standards

Fidelity Operational Risk Management Software’s structure supports multiple sector and product groups. You can generate risk and loss reports according to the business and incident groups.

Integration with Fidelity ISO 20000 / ITIL Process Management Module
When the ISO 20000/ITIL Process Management Module is acquired, the relevant process management tools integration is achieved  for the management of IT Service Processes in accordance with ITIL standards.

TEPUM Sigma

Phone: 90-212315 05 15 . e-mail: info@sigma.net.tr