Process Optimization with

ULTIMUS Adaptive Discovery

What is Business Process Management ?

Business Process Managament (BPM) aims at improving process productivity and efficiency by means of building a Continuous Improvement System on critical processes. To do this, process targets are defined, process results are measured regularly, results and targets are compared, new improvement proposals are collected and then implemented. In Business Process Management, questioning and improving processes is the bottom line.

Process goals can be performance goals as well as strategic goals on Supply Chain, HR Management, Just in Time, Continuous Improvement System (Kaizen).

What is Process Optimization?

Process optimization includes the implementation of necessary optimizations and automations in accordance with the process performance goals.

• Brings measurable goals to the business processes
• Accelerates the business processes, increases efficiency.
• Brings applicable rules to the business flows.
• Decreases process costs.
• Increases team efficiency.

Monitors the bottlenecks and breakdowns in the process flows.

What is Electronic Workflow?
Electronic workflow is a very popular and crucial technology which provides a fast and seamless process flow based on true information. With electronic workflow, all phases of the process are covered and process costs are substantially reduced.  

• Workflow defines the tasks inside the process and how these would be distributed among the employees and attached to the calendar
• Workflow sets the order and conditions of business flows.
• Workflow allocates the tasks among the resources properly (employees, machines, systems)
• Workflow sets the order of the flow steps and manages the potential outcomes at each step under varying conditions.
• Workflow allows the real-time monitoring of the flow and its restructuring for optimization goals.

Ultimus Adaptive Discovery

Ultimus Adaptive Discovery is an advanced process optimization tool which is developed for initiating an electronic workflow and its optimization inside the application by forming a prototype inside the business process. After detecting the bottlenecks and wrong guidances, the required corrections and improvements are applied.

TEPUM Sigma Consultancy and Process Optimization Steps
TEPUM Sigma Consultancy has conducted high-quality, large-scaled electronic workflow projects. The employed project realization methodology involves the following steps.

Step 1: Clarification of the Processes
The processes should be clearly defined in order to adopt the process management concept in an organization. The processes are generally categorized under these three headings:

• Operational processes

• Managerial processes
• Quality processes

Step 2: Designing the general process maps
Under the scope of this step, the following information is collected to design the process flow maps:

• Process name

• Process owner

• Parent processes

• Sub-processes

• Process flow and steps

• Roles, conditions and rights related to steps

• The essential information and other relevant input for a seamless process flow.

• Process outputs

Step 3: Process Prioritization

By performing a Process Prioritization Analysis, the processes which add the most value are determined. At this step, corporate strategic goals, process’s appropriateness for optimization, compliance with the technical conditions, human factor, importance of the process as a matter of business goals and the potential yield through optimization play important roles.

Step 4: Determining Goals for Preferential Processes

Determining the Key Performance Indicators (KPIs) is the most strategic part of the process optimization studies. Performance criteria must be measurable and comparable. Performance criteria are closely related with an organization’s strategies. These criteria can be in the form of operational goals (faster, more economic, less wastage, higher quality, etc.) or related to strategic goals like creating a difference with Just In Time (JIT) and Supply Chain Management (SCM).

Step 5:  Process Analysis with the Aim of Optimization
At this step, we focus on the following problems :

• Deficiencies

• Problems
• Wastes
• Waste of time
• Recurrences
• Bottlenecks

The following questions are sought to be answered;

• Which activities inside the process add more value to the final result?

• Are there any steps within the process which seems to be unnecessary and waste of time and money?
• Are there any recurrences and overlappings?
• Are there any insufficient or missing inputs?
• Are there any recurring activities or transactions?
• Can the number of approvals and control steps be reduced?
• Is the result satisfactory when compared with the original goal?

At this step, the proper evaluation of the process activities play a very important role. Therefore, the process activities can be classified into three categories:

• Core activities

• Critical but non-core activities

• Core but non-critical activites

A new process map is established after this step.

Step 6: Process Optimization and  Workflow Application

This step involves the implementation of the flow, transaction and approval changes for the prescribed process optimization.

Consultancy Services
We provide consultancy, training and applied workshop services for the Process Optimization stages.

Business Process Management and Process Optimization ( Applied Workshop)

• Process Analysis Training, and an analysis and mapping study by using a pilot process

Corporate Process Analysis and Mapping

• Process Analysis training, mapping of corporate business processes and process prioritization analysis

Process-specific Optimization

• Process Analysis training, analysis and optimization studies specific to the process

TEPUM Sigma

Phone: 90-212315 05 15 . e-mail: info@sigma.net.tr