Business Process Management  with

Ultimus BPM Suite

With Ultimus BPM Suite,  we move your corporate business processes to an electronic environment, and implement the optimization and acceleration of the processes.

What is Business Process Management (BPM)?
With Business Process Management, due to a central and constant optimization system, the quality and efficiency of the business processes increase substantially. The prerequisites are the specification of the process goals, continuous appraisal of the results, comparison with the goals, gathering of new optimization proposals and integrating them with the application.

Why Business Process Management?
Business Process Management decreases the process costs and a fast and continuous business flow is achieved based on true information. In this scope, electronic business flow is the most important technology for the central management of business processes.

• Brings applicable rules to the business flows.

• Accelerates the business processes, increases efficiency.
• Decreases process costs.
• Increases team efficiency.
• Control and optimization of bottlenecks and breakdowns.

Operational Risk Management and BPM
From the operational risk management point of view, BPM platform provides the formation of the risk database and specification and management of the risk management processes.

In order to meet the Basel II requirements, Ultimus BPM Suite provides the implementation of some basic applications like Dynamic Organizational Schema, Identity Management, preparation of risk database and risk management processes.

TEPUM Sigma Consultancy provides a complete solution in the operational risk management field by integrating the fuctionalities of Ultimus, DocuCenter (Document Management solution) and Hummingbird Enterprise Content Management.

Ultimus Business Process Management Suite

Ultimus BPM Suite, with its advanced functional modules, provides a robust and functional Business Process Management platform.
With Ultimus BPM Suite, you can model and automate hundreds of business processes.
With Ultimus BPM Suite;

• A central control of all important business processes is achieved.

• Provides an ideal environment for the continuous process optimization operations under the Six Sigma and Kaizen scopes where concrete results are achieved with ease.

• Provides the real-time monitoring of process flows, setting of automatic notification mechanisms for critical situations and the preparation of essential reports.

Ultimus Process Designer
With Ultimus Process Designer, process analysts can model the processes in a graphical environment, prepare the required documentation and conduct the essential simulation operations for optimization.

Ultimus Form Designer
Form Designer is an advanced form design tool which substantially reduces the application development time.

Ultimus Organization Chart
With Ultimus Organization Chart, corporate human resources structure is transferred into the graphical environment and the relations among the groups, business functions and reports are defined. Directs the flows inside the process reasonably. It can get its data from Micosoft Active Directory ve LDAP.

• Provides data integrity on the process basis
• With its guiding structure, facilitates the completion of jobs
• Delays and manual data entries decrease due to its high integration abilities with the other softwares
• Processes can be closely monitored through instant feedback
• The workload of the employee involved in the business flow can be observed real-time

Fortis Turkey, Call Center Process Management

In October 2004, Fortis Turkey partnered with Tepum Sigma to create a new dynamic Call Center Management System with which all processes are managed by Ultimus BPM Suite. With this new system in place, Sigma has provided a dynamic platform to manage and address all customer related issues and problems reported to Fortis Turkey.

Turkcell BPM Project

Turkcell, the leading GSM Operator in Turkey, chose Ultimus BPM Suite to move their internal and external corporate processes to an electronic environment by integrating the platform into the corporate IT infrastructure. With Ultimus BPM Suite’s powerful reporting and analysis tools, Turkcell management teams can now assess the efficiency of the corporate processes, pinpoint the bottlenecks and redesign the processes accordingly. So far 28 key processes have been automated; among them are processes for human resources, finance, customer service and service & product development.

Frito Lay BPM Project

Frito Lay chose Ultimus BPM Suite to optimize and move the production, finance and human resources processes to an electronic environment under the supervision of Sigma’s professional project team.

Borusan BPM Project

With the implementation of the Ultimus BPM Suite, Borusan can now centrally analyze, model, automate, manage and optimize its corporate processes, thus increasing the efficiency and productivity levels.

TEPUM Sigma

Phone: 90-212315 05 15 . e-mail: info@sigma.net.tr