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Our Call Center Services
Opportunity Management
Information requests are gathered and accumulated centrally; new
sales opportunities are developed; these opportunities are
directed to your vendors; the proceedings and the results are
closely monitored and analysed.
Customer Services
Collecting the customer complaints and information requests from a
single point; sending an instant response or forwarding to the
assigned person; monitoring and analysing the results.
Campaign Management
Making the right offering to the right customer segment by sending
out e-mails and SMS; monitoring and analysing the results.
Gathering Opponent Information
Gathering and analysing your opponent’s sales figures by your
sales representatives and dealers.
Dealer Channel Management :
Optimization of the weekly/monthly customer visiting plans by
analyzing your dealers, gathering, analysing and forwarding the
meeting’s relevant aspects and outcomes (received orders,
activities during the meeting, things to be done after the meeting). |
