Integra Professional Services

Professional Support Services

Tepum Integra meets its customers’ expectations highly by providing high-level expert resources, performance and quality assurance; support and spare part network spread over the whole country and constant optimization methodology based on the proactive support concept.

Company specific ITIL Trainings

Integra, a company that provides consultancy, project management and infrastructure installation services has begun to organize company specific ITIL Trainings.

Ak Yatırım Regional Offices preferred Integra for their Support Services

Ak Yatırım has partnered with Integra to provide IT support to its regional offices located in various cities of the country.

Aviva Insurance has outsourced its Agency Support Services to Integra

Aviva Insurance chose Integra to provide IT support to its agencies spread over the country.

Aviva Life Insurance has conducted its PC Upgrade operations with Integra

Integra has replaced Aviva Life Insurance’s PC Systems as their guarantee periods have expired.

Axa Oyak chose Integra as its partner in the MOM project

Under the scope of the project, all server systems in Axa Oyak’s computer network can be managed and monitored from a single point.

Chemetall has renewed its IT Maintenance contract with Integra

Chemetall has preferred to partner with Integra for the support and maintenance of their server, PC, Printer and network appliances.

Başak Insurance has chosen Integra for its MS Terminal Services Project

Under the scope of the project, Başak Insurance’s Terminal Services Infrastructure will be implemented; the infrastructure will ensure continuous high performance by activating the Load Balancing and Session Directory functions.

Sanofi Aventis has completed its PC Migration Project with Integra

After the Sanofi and Aventis merger, all notebooks had to be reconfigured in accordance with the newly formed standards.

Sütaş has worked with Integra to get a view of its IT Inventory

The project required that every single component of the IT Inventory be counted and the pertaining information be transferred to the system.

Sütaş has partnered with Integra for its SAN Project

Sütaş utilized the SAN technology to meet its increasing capacity needs.


 
 
 
 

Outstanding Achievement, ComputaCenter, 2005

Tepum Integra was awarded the “Outstanding Achievement Award“ by ComputaCenter due to technical competency and high-quality service on its projects.


Best Service Quality Award, IBM, 2004, 2003

Tepum Integra won IBM’s “Best Service Quality Award” in 2003 and 2004.


Best Technical Support Center, Microsoft, 2003

Having provided the utmost customer satisfaction in its support services and solved the most problems, Tepum Integra was awarded the “2003 Best Technical Support Center” by Microsoft.